The questions to ask before you accept an offer on silver

Saying yes too quickly is one of the most expensive things you can do when selling silver. An offer landing in your inbox or across a dealer's counter can feel like a finish line, but it is really just the starting point of a conversation you are fully entitled to have. The good news is that a handful of clear, polite questions will tell you almost everything you need to know about whether that number is fair.
This guide walks through each question in turn, explains why it matters, and flags the warning signs that should make you hesitate.
"What spot price are you basing this on?"
Every legitimate silver offer is anchored to the live spot price of silver, which is the per-troy-ounce price quoted on the commodities market at that moment. Buyers build their margin by offering you a percentage of spot, not spot itself, and that is normal. What is not normal is a buyer who cannot or will not tell you which spot price they used.
Before any conversation with a buyer, look up the current silver spot price yourself. Reputable free sources include Kitco and the London Bullion Market Association (LBMA) daily price. If the buyer's stated spot price is more than a dollar or two behind what you are seeing in real time, ask why. Prices move, but a buyer using yesterday's lower figure to your disadvantage is a red flag.
Understanding how spot price affects an offer is closely related to understanding why a silver buyer offers less when the market is volatile. Volatility genuinely does compress offers, but that context should be explained to you, not quietly baked into a low number.
"What percentage of spot are you offering me?"
Once you know the spot price, divide the offer by the silver value in your item to get the percentage of spot being paid. This single figure is the most honest way to compare buyers.
General market context, drawn from how dealers typically operate:
- Scrap silver buyers (refiners, mail-in services, some pawn shops) commonly offer somewhere between 70% and 90% of spot for straightforward sterling or fine silver.
- Coin dealers may pay closer to or above melt value for numismatically desirable pieces, because they can resell them as collectibles rather than melt them.
- Pawn shops frequently offer the lowest percentage because they carry the widest range of inventory risk.
These are general ballpark ranges, not guarantees. Your actual percentage will depend on the buyer's overhead, the type of silver, and local competition. The point is not to expect a specific number but to ask for the number so you can compare apples to apples.
For a deeper look at how buyer type affects what you receive, pawn shop, coin dealer or mail-in buyer: who pays most for silver? lays out the structural differences clearly.
"How are you calculating the silver content?"
This question matters more than almost any other, because a small error in weight or purity translates directly into money.
There are two variables: weight and purity.
Weight should be measured in troy ounces. One troy ounce equals 31.1 grams, not 28.35 grams like a regular (avoirdupois) ounce. A buyer who weighs in grams but converts incorrectly, or who uses standard ounces, is effectively shortchanging you. Ask to see the scale reading and the conversion if you are not doing it yourself.
Purity is what the silver hallmark tells you. Sterling silver is 92.5% pure silver (often stamped 925 or STERLING). British sterling pieces carry a set of four hallmarks that confirm both maker and assay-tested purity. If you want a refresher on reading those stamps, sterling silver hallmarks explained: reading the four British marks is a good reference before any appraisal conversation.
Coin silver is generally less pure than sterling; ask the buyer to state their exact purity assumption. Britannia silver is 95.8%. Fine silver (.999) is essentially pure. Each grade changes the calculation. If a buyer simply eyeballs purity or lumps everything together as "sterling," push back and ask for their exact purity assumption.
"Does this piece have any numismatic or antique value above melt?"
Not every piece of silver is worth only its metal content. Pre-1965 U.S. coins, certain vintage flatware patterns, and hallmarked pieces by known silversmiths can command a premium over raw melt value. A buyer who is going to melt your item has no incentive to tell you that it is worth more as a collectible. That is not necessarily dishonest, but it is a gap in information that works against you.
Do a quick search on completed eBay listings before any meeting. If similar pieces are consistently selling for more than their silver weight suggests, you are likely looking at a numismatic or collector premium. For coin silver specifically, this matters enormously. Morgan and Peace dollars: when the coin beats the melt value explains the grades and dates where the collector market dwarfs what a refiner would pay.
The same principle applies to flatware and hollowware. A canteen set from a notable London silversmith or a sought-after Art Deco pattern may have strong secondary market demand. If the buyer you are talking to deals only in scrap, take the piece to a specialist before you commit.
"Are there any fees, deductions, or handling charges?"
Some buyers, particularly mail-in refining services, quote a headline percentage of spot but then apply deductions that quietly reduce your net payout. Common ones include:
- A flat handling or postage fee deducted from your proceeds
- A "lot minimum" that penalises small submissions
- An assay fee if they test your silver themselves
- A percentage deduction for items that are harder to process (soldered repairs, weighted bases, non-silver components)
Ask for a worked example: "If I send you 10 troy ounces of sterling at today's spot price, what would my check be?" A trustworthy buyer will answer that clearly. Vague answers like "it depends on our current schedule" deserve follow-up.
For pieces that have added non-silver material, the deduction can be significant. Weighted knife handles and what they do to canteen value explains how weighted handles can slash the effective payout on a canteen set because the filler material has no silver value at all.
"How long is this offer valid?"
Silver spot moves every trading day, so offers are not open-ended. A responsible buyer will tell you exactly when their quote expires, whether that is end of business today, 24 hours, or a fixed window.
Be wary of artificial urgency. Phrases like "this offer is only good right now" from a buyer who approached you unsolicited is a pressure tactic, not a market reality. Legitimate buyers understand that you may want to check spot price independently or get a second opinion. A short but stated validity window (say, 24 to 48 hours) is reasonable. A demand for an immediate yes is a reason to slow down.
"What is your payment method and timeline?"
Getting a fair price means nothing if payment is delayed, bounced, or arrives in a form you did not expect. Before you hand anything over, confirm:
- How you will be paid: bank transfer, check, cash, PayPal, or something else
- When payment will arrive: same day, within 5 business days, after assay (which can take a week or more for mail-in services)
- What happens if there is a dispute: is there a process for challenging their weight or purity finding?
For mail-in services, payment timelines can be considerably longer than in-person sales, so ask for a specific estimate before sending anything. That is not necessarily a problem, but you should know it going in. How to safely post silver to a mail-in buyer walks through how to protect yourself during that gap, including recorded delivery and insurance.
"Can I have this offer in writing before I hand over the silver?"
A buyer who is confident in their offer has no reason to refuse a written quote. Email is fine. Even a simple message that states the weight, the purity, the spot price used, the percentage offered, any deductions, and the total payout is enough. This protects both parties.
If a buyer resists putting anything in writing before you hand over valuable items, treat that as a serious warning sign.
"What is your returns or rejection policy?"
Some buyers reserve the right to revise their offer after testing, particularly for items where purity is uncertain. That is fair. What matters is that you know in advance what happens if their tested value is lower than their initial quote. Your options should include:
- Accepting the revised lower offer
- Having your items returned to you at their expense (or a clearly stated cost)
A common concern reported by sellers in online forums is receiving a revised offer after their items have already been posted and feeling pressured to accept it because return shipping is expensive or inconvenient. Ask about this scenario before you send anything.
"Have I actually done my research on what I own?"
This is the question to ask yourself, not the buyer. Before any offer conversation, it is worth being clear in your own mind about what you have and what a realistic outcome looks like.
If you inherited a set of silver and are not sure whether it is sterling, silverplate, or something else, sorting that out first changes the conversation entirely. The FAQ covers some common identification questions, and the blog has practical guides on testing, hallmarks, and realistic valuations for different types of silver.
Knowing your silver well enough to spot an obviously low offer is the single most powerful position you can be in. Buyers who deal with uninformed sellers every day will sometimes set opening offers conservatively, expecting those sellers not to push back. When you ask the questions in this guide, you signal that you are not that seller.
Putting it all together
Here is a quick checklist you can take into any offer conversation:
- Look up today's spot price before you go
- Ask what spot price the buyer is using
- Ask what percentage of spot the offer represents
- Confirm the weight (in troy ounces) and purity assumption
- Ask whether the piece has any value above melt
- Ask for a full breakdown of fees and deductions
- Get the offer validity window in writing
- Confirm payment method and timeline
- Ask about the revision and returns policy
None of these questions are aggressive or unusual. Any professional buyer fields them routinely. If a buyer reacts badly to being asked straightforward questions about their offer, that reaction is itself useful information.
Selling silver can be a smooth, fair transaction when you go in prepared. The goal is not to squeeze every last cent but to make sure you are not leaving money on the table through a gap you could easily have closed. If you are still figuring out where to sell, the home page has an overview of the main routes and how to think about each one.
Take your time, ask your questions, and walk away from any offer that cannot withstand a few polite but direct enquiries.
Sources & further reading
- London Bullion Market Association daily silver price (London Bullion Market Association)
- Precious metals spot price data and charts (Kitco Metals Inc.)
- Weights and Measures: troy ounce definition and conversion (U.S. National Institute of Standards and Technology)
- Consumer guidance on selling valuables and avoiding fraud (U.S. Federal Trade Commission)
- Hallmarking of precious metals in the UK (British Hallmarking Council)
Revision history (1)
- Aug 27, 2026 - Pre-publish editorial QA: clean; claim audit: 4 claims, 2 rewritten
Claim-by-claim audit (4 checked)
- “Scrap silver buyers such as refiners, mail-in services, and some pawn shops generally offer a lower percentage of spot than coin dealers, though exact figures vary by buyer.” (rewritten to what the article can stand behind)
- “Coin silver is generally less pure than sterling; ask the buyer to state their exact purity assumption.” (rewritten to what the article can stand behind)
- “Britannia silver is a higher-purity UK standard than sterling; confirm the exact figure with a hallmark reference before relying on it.” (rewritten to what the article can stand behind)
- “For mail-in services, payment timelines can be considerably longer than in-person sales, so ask for a specific estimate before sending anything.” (rewritten to what the article can stand behind)